Contact Us

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What can we help you with?

MavenFair is an online marketplace and community explicitly created to offer Canadian artists, crafters, designers, and artisans an inclusive, professional environment in which to sell their handmade creations to the the World and connect with other makers and fans of handmade goods. When you purchase an item on, you are buying directly from one of our Canadian Makers.

We are a small team that is dedicated to assisting you. We will respond to all enquiries in a timely manner. We do not offer telephone support at this time so the best way to reach out to us is through email (or by using our contact form). We are located on Vancouver Island in British Columbia and our office hours are between 8:00 am and 5:00 pm PST.

Contact the MavenFair Team

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How can we help?

Please choose a topic below related to your enquiry or check out our Buyer FAQs and Seller FAQs. If you don’t find what you are looking please reach out to us with the contact form on this page.

Enquiries about items sold on MavenFair or about your order


Technical Support

Mailing Address

MavenFair™ Artisans & Crafters Market Incorporated
PO Box 41051 RPO Woodgrove
Nanaimo, BC, Canada V9T 6M7

Office Hours

8:00am – 5:00 pm PST